Crystal E. Stump

Crystal E. Stump

Founder, CEO and Alcohol Specialist
Founder/Instructor T.O.A.S.T. VA
Former Special Agent VA Dept. of ABC

Email: Crystal@VAabc.com
Phone: 757.617.9773

Crystal E. Stump is founder and CEO of ABC Consulting. Ms. Stump has licensed over 1,000 licensees and trained over 5,000 people in the alcohol industry. These numbers continue to increase everyday. Crystal’s expertise in the realm of state and federal regulations is unmatched. Educating the alcohol licensee is Crystal’s everyday driving force. Ensuring licensees are aware of the ever-changing alcohol regulations motivates her to stay current and involved with her clients. Crystal’s personal reward and purpose is celebrating clients’ business successes.

Ms. Stump was born and raised in Southwest VA in the small county of Tazewell. While attending high school, she began working for the Virginia Department of Alcoholic Beverage Control (VA ABC) Enforcement Division as an Under Age Buyer. Crystal was responsible for testing licensed establishments by attempting to make purchases of alcohol. After high school she attended Bluefield College, earning a Bachelor's degree in Criminal Justice with a minor in Psychology. In the course of her senior year of college, she was selected for and attended the Southwest Law Enforcement Academy located in Bristol, VA. After completing the police academy and her final semester of college, Ms. Stump was selected as a Special Agent for the Enforcement Division of VA ABC. In the following years she worked in virtually every aspect of ABC enforcement operations affecting the licensee community including application investigations, underage buyer operations, audits, inspections, surveillance, criminal court proceedings, and administrative hearings.

Ms. Stump left VA ABC in 2009 to create ABC Consulting. She now utilizes her expertise as a former Special Agent to provide sophisticated consulting services related to licensing, hearings and appeals, inspections, compliance, training, and numerous other areas that affect the alcohol licensee community throughout Virginia.

Over a decade ago, Ms. Stump developed a comprehensive training program for Virginia alcohol sellers and servers, "The Operational Alcohol Standards Training of Virginia" (T.O.A.S.T. VA), which received approval for state certification by the Board of the VA ABC. Since then TOAST Academy has been established and currently offers three state approved training courses. TOAST VA, Brew VA, and Wine VA. The completions of these training courses are paramount in business’s success. https://www.toastvaonline.com/